Product Care & Maintenance / Warranty
Thank you for choosing Unichairs. All of our products have a high quality finish, however there are still limitations. In order to enjoy the life of your products, please carefully follow these instructions.
WOOD CHAIRS
Inspect components of the chairs monthly including frame joints, screws, bolts, glides, legs and back supports. Remove from service any chair with cracked legs or back supports or with excessive play in the frame structure. Tighten loose screws or bolts without over tightening or stripping. Replace missing bolts or screws, using a larger size. If wood is split or hole is too large, replace chair. Replace missing or worn nail glides. Structural repairs should only be made by a knowledgeable professional.
People should not rock backwards or stand on the chair. All 4 legs must be kept on the floor when in use, rocking on 2 legs will cause unnecessary strain on major joints. Stackable chairs should not be dropped or slammed down when being stacked.
W A R N I N G – Products requiring adjustments or show signs of structural failure or abuse should be taken out of service immediately to prevent any potential injury.
METAL CHAIRS
This product should be examined at lease every thirty (30) days for signs of damage, structural failure or instability. Missing, damaged or worn glides should be replaced, and cracked or broken welds should be repaired immediately to avoid instability. People should not rock backwards or stand on the chair. All 4 legs of the chair must be kept on the floor when in use, rocking on 2 legs will cause unnecessary strain on major joints. Stackable chairs should not be dropped or slammed down when being stacked
WOOD FINISHES
When you receive your furniture, do not place any items permanently on the wood surfaces, this includes table cloths, place mats and center pieces as the finish requires 30 days from manufacture to cure. Once the 30 day period has passed then appropriate protection is required at all times as any extreme temperatures or moisture will damage the finish. An underplate is recommended in addition to placement mats for hot items that will be placed on the surface. Spills on the surface should be wiped off immediately. Clean only with a damp cloth and mild soap solution – do not use harsh detergents or chemical cleaners. To repair scratches, please seek the services of a knowledgeable professional.
VINYL
Use a liquid detergent suitable for cleaning vinyl. After cleaning, wipe the surface using a damp cloth and warm water. Do not use harsh detergents or chemical cleaners.
TEXTILES
Fabrics with a protective coating should have it reapplied once a year or after professional cleaning. Wipe off spilled food from frames and upholstery as quickly as possible using a damp cloth and mild soap solution. Do not use harsh detergents or chemical cleaners.
DEFECTIVE GOODS, LIMITATION OF LIABILITY
Unichairs Inc. warrants its products to be free from defects in materials and workmanship. This warranty is made by Unichairs Inc. to the original purchaser acquiring the product directly from Unichairs Inc. or from one of its dealers for a period of 24 months from the date of invoice. This warranty is limited to repair or replacement made soley at Unichairs Inc.’s discretion and does not apply to damage resulting from misuse, abuse, negligence, any modifications, accidents or fair wear and tear. Textiles and vinyls are not warranted against fading, wearing or any damage caused by the customer or others. Unichairs Inc. assumes no responsibility for minor variations or irregularities in: colour, grains, or textures for items containing wood or leather.
Unichairs Inc shall not be liable for a breach of the warranty or any other warranty condition or guarantee if:
a) the total price for the Goods has not been paid by the due date for payment;
b) the Buyer makes any further use of such Goods after giving such notice;
c) the defect arises because the Buyer failed to follow Unichairs oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods; or
d) the Buyer alters or repairs the Goods without the prior written consent of the Seller.
If delivery is not refused, and the Buyer does not notify the Seller in writing within 7 days from receipt of goods the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the contract. In no event shall the Buyer be entitled to reject the Goods on the heels of any defect or failure, which is so slight that it would be unreasonable for him to reject them.
The Sellers sole liability for breach of the warranty set out shall be at the Sellers option to repair or replace defective Goods, or to refund the Contract price. If the Seller complies with this condition shall have no further liability for a breach of the warranty in respect to such Goods. Any Goods replaced by the Seller will belong to the Seller and any repaired or replacement Goods shall be guaranteed on these terms for the unexpired portion of the 24 month period.